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Service Improvement

My Big Lean Head

My Big Lean Head

Posted on 5 October 2021 by Sarah Lethbridge

I’ve written several blogs where I have been quite open and honest about my big lean head. To experience this phenomenon you might like to revisit ‘Urgh, serve pizza faster! […]

Brain Training

Brain Training

Posted on 4 May 2021 by Sarah Lethbridge

When I was pregnant, I turned down a couple of offers to speak at different international conferences because I didn’t want to fly. Not that there is any evidence to […]

Searching for a Sign or a Signal

Searching for a Sign or a Signal

Posted on 1 March 2021 by Sarah Lethbridge

As I’m writing this, it’s St David’s Day in Wales, this morning I sent my little girl off to School in her Welsh Lady costume and felt compelled to go […]

Visual Management in a COVID 19 World

Visual Management in a COVID 19 World

Posted on 29 June 2020 by Sarah Lethbridge

I’ve written before about how committing to Lean Thinking can be quite a painful endeavour.  Constantly seeking out improvements can be quite lonely, unwittingly alienating colleagues wherever you go. There are […]

Every Covid Cloud Has A Silver Lining?

Every Covid Cloud Has A Silver Lining?

Posted on 1 June 2020 by Sarah Lethbridge

What strange, uncertain and frankly terrifying times we are all living in. The world feels like it’s completely falling apart. In amidst a sea of uncertainty, injustice and heartbreak all […]

Small is Beautiful

Small is Beautiful

Posted on 2 December 2019 by Sarah Lethbridge

Unfortunately, as we come to the end of the year, it just feels like there are so many huge things that we still all have to deal with.  I have to […]

Price Does Not Equal Value

Price Does Not Equal Value

Posted on 12 October 2019 by Sarah Lethbridge

It’s been an interesting couple of weeks for us in work, one that has made me acutely aware of the fact that it is so hard to accurately describe value […]

Is There Such a Thing as Too Much Lean?

Is There Such a Thing as Too Much Lean?

Posted on 16 September 2019 by Sarah Lethbridge

I don’t like flying much at all. Not for climate reasons unfortunately, but for defying gravity reasons. I became ok at it when I worked on a project in Switzerland […]

Have Laptop, Will Hustle

Have Laptop, Will Hustle

Posted on 13 August 2019 by Sarah Lethbridge

I’m going to say something quite privileged right now, but I’m amazed that everyone in work doesn’t have a laptop. Well, let me rephrase that, I’m amazed anyone who has […]

Pizza Productivity

Pizza Productivity

Posted on 21 July 2019 by Sarah Lethbridge

In my lectures I often joke that once you start seeing the world from a lean perspective, things that you used to enjoy can start to become quite frustrating because […]