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Organisational culture

“Just Do the Next Right Thing”

“Just Do the Next Right Thing”

Posted on 7 March 2023 by Sarah Lethbridge

Regular readers will know that I am partial to collecting new business terminology.  Usually this language comes from an academic or a business expert, but today, I offer you a […]

Organisational Tempo

Organisational Tempo

Posted on 5 January 2023 by Sarah Lethbridge

The Christmas and New Year period is the best holiday in the academic calendar because Cardiff University literally shuts. (I’m sure that there will be some people who have to […]

The Inaugural Lethbridge Customer Service Awards

The Inaugural Lethbridge Customer Service Awards

Posted on 30 November 2022 by Sarah Lethbridge

Whilst I enjoy pointing out the flaws in people, processes and organisations, never let it be said that I don’t heap praise on the good things I experience too!  Last […]

Organisational Therapy

Organisational Therapy

Posted on 28 February 2022 by Sarah Lethbridge

When it feels like the world is falling apart, I seek solace in television.  Not live ‘terrestrial’ television of course, because THE NEWS can pop up at anytime on that […]

My Big Lean Head

My Big Lean Head

Posted on 5 October 2021 by Sarah Lethbridge

I’ve written several blogs where I have been quite open and honest about my big lean head. To experience this phenomenon you might like to revisit ‘Urgh, serve pizza faster! […]

The Love Island Blog

The Love Island Blog

Posted on 2 August 2021 by Sarah Lethbridge

Every month Executive Education sends a newsletter to its community to remind everyone that we are still here, open for business, and to let people know about the events and […]

More Haste, Less Speed

More Haste, Less Speed

Posted on 2 July 2021 by Sarah Lethbridge

“Lean is primarily a lead time reduction methodology” I’ve said this sentence about a gazillion times, revelling in the fact that it took me too long to actually grasp this […]

The Power of Persistence

The Power of Persistence

Posted on 28 May 2021 by Sarah Lethbridge

I’ve just learned that the winner of a 6 week virtual school rugby contest is “Ysgol y Ffin”, and I’m delighted! I don’t know who this School is, never been […]

Is There Such a Thing as Too Much Lean?

Is There Such a Thing as Too Much Lean?

Posted on 16 September 2019 by Sarah Lethbridge

I don’t like flying much at all. Not for climate reasons unfortunately, but for defying gravity reasons. I became ok at it when I worked on a project in Switzerland […]

Looking Sideways and Down

Looking Sideways and Down

Posted on 25 June 2019 by Sarah Lethbridge

When looking at how operations management is evolving, it seems that some of the more innovative companies follow an organisational design akin to the Netflix model of “highly aligned, loosely […]