Latest posts

Lean, Productivity, Service Improvement

Have Laptop, Will Hustle

Posted on 13 August 2019 by Sarah Lethbridge

I’m going to say something quite privileged right now, but I’m amazed that everyone in work doesn’t have a laptop. Well, let me rephrase that, I’m amazed anyone who has to attend loads of meetings aren’t bought laptops by their employer.  I’m a much more productive employee because I have one with me at all times
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Lean, Productivity, Service Improvement

Pizza Productivity

Posted on 21 July 2019 by Sarah Lethbridge

In my lectures I often joke that once you start seeing the world from a lean perspective, things that you used to enjoy can start to become quite frustrating because you can see the room for improvement everywhere. I recently had a brilliant day at a mini festival in Cardiff with my friends but the
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Organisational culture

Looking Sideways and Down

Posted on 25 June 2019 by Sarah Lethbridge

When looking at how operations management is evolving, it seems that some of the more innovative companies follow an organisational design akin to the Netflix model of “highly aligned, loosely coupled” i.e. that all employees have a very clear understanding of what the company wants to achieve and how they can help the organisation to
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Innovation, Lean

If Innovation is the ‘Next Big Thing’, where does that leave Lean?

Posted on 5 February 2019 by Sarah Lethbridge

Sarah Lethbridge and Maneesh Kumar As a lean devotee, it is very easy for me to answer the question “How lean can we go” with “all the way …. naturally!” But as true lean thinkers, it is right that we should constantly review the relevance of lean and try to better understand how the methodology
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