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Organisational Tempo

Organisational Tempo

Posted on 5 January 2023 by Sarah Lethbridge

The Christmas and New Year period is the best holiday in the academic calendar because Cardiff University literally shuts. (I’m sure that there will be some people who have to […]

Vaccine Lean – The Dawn of the Water Spider

Vaccine Lean – The Dawn of the Water Spider

Posted on 25 October 2022 by Sarah Lethbridge

One of my favourite things to do is ... encounter a slightly less than optimal service experience where I can very quickly identify a series of things that could be […]

Decisions, Decisions, Decisions

Decisions, Decisions, Decisions

Posted on 28 August 2022 by Sarah Lethbridge

My first job in the Lean Enterprise Research Centre was to understand how to apply an operations management methodology, which had originated in manufacturing, to that of a service environment.   […]

Peaceful Protest

Peaceful Protest

Posted on 2 August 2022 by Sarah Lethbridge

Some of you might remember that I went viral on Twitter once when I was miffed at a 5 men panel on Good Morning Britain passing judgement on whether or […]

Tesla Tales

Tesla Tales

Posted on 5 July 2022 by Sarah Lethbridge

Last week a valued associate of Cardiff Business School drove me to a meeting in his brand new Tesla.  I have only ever seen them in car parks and in […]

Organisational Therapy

Organisational Therapy

Posted on 28 February 2022 by Sarah Lethbridge

When it feels like the world is falling apart, I seek solace in television.  Not live ‘terrestrial’ television of course, because THE NEWS can pop up at anytime on that […]

Late Night Wordleing

Late Night Wordleing

Posted on 29 January 2022 by Sarah Lethbridge

Most nights I’d say I’m usually asleep by about 11.30pm, staying up, probably later than I should, to ensure that I enjoy those delicious few hours of grownup television and […]