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Angry Lemons

Angry Lemons

Posted on 6 November 2024 by

Parenting is a tough old game.  I’m doing my best raising a child in these strange, unnerving times, but I can’t say that I’ve been making all of the right […]

Ticketing Masterplans

Ticketing Masterplans

Posted on 4 September 2024 by

I’ve just got back from a lovely (hot) week in Cyprus, the only annoyance being a very frustrating morning trying (AND FAILING!) to secure Oasis tickets. I’m usually a pretty […]

Peaceful Protest

Peaceful Protest

Posted on 2 August 2022 by

Some of you might remember that I went viral on Twitter once when I was miffed at a 5 men panel on Good Morning Britain passing judgement on whether or […]

Late Night Wordleing

Late Night Wordleing

Posted on 29 January 2022 by

Most nights I’d say I’m usually asleep by about 11.30pm, staying up, probably later than I should, to ensure that I enjoy those delicious few hours of grownup television and […]

Chief Letters of Complaint Officer

Chief Letters of Complaint Officer

Posted on 6 December 2021 by

There are few things that I appreciate more in life than writing a complaint letter. It’s not that I’m looking for opportunities to write them, not at all, it’s just […]

The Love Island Blog

The Love Island Blog

Posted on 2 August 2021 by

Every month Executive Education sends a newsletter to its community to remind everyone that we are still here, open for business, and to let people know about the events and […]

A Tweet’s Tale

A Tweet’s Tale

Posted on 5 April 2021 by

Last month, I finally ‘went viral’. As a fan of social media (Facebook to keep in touch with family and friends, Instagram to keep in touch with celebs, Twitter to […]

Human or Chatbot? Declare Yourself!

Posted on 23 March 2018 by

I’m watching the television right now and after the advert break the programme titles return and a large letter P looms in the top right-hand corner of the screen. Now […]

GDPR-ositivity

Posted on 23 March 2018 by

I heard the letters G, D, P and R together for the first time in April 2017 at a Breakfast Briefing that the Business School organised about the DVLA’s digital […]

Using Big Data to Personalise Customer Experience

Posted on 23 July 2014 by

One of the best companies I know at handling a massive amount of data is Tesco. It is terrifying how much information they know about their customers, but it enables […]