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Innovation

Citizen Lethbridge

Citizen Lethbridge

Posted on 1 March 2020 by

I’m sitting in a café waiting to go to the TedX Cardiff Conference co-organised by one of our associates Richard Strudwick with the support of the Cardiff School of Journalism, […]

If Innovation is the ‘Next Big Thing’, where does that leave Lean?

If Innovation is the ‘Next Big Thing’, where does that leave Lean?

Posted on 5 February 2019 by

Sarah Lethbridge and Maneesh Kumar As a lean devotee, it is very easy for me to answer the question “How lean can we go” with “all the way …. naturally!” […]

The Intangible Balance Scorecard

Posted on 23 March 2018 by

Since Robert Kaplan and David Norton’s hugely successful Balance Scorecard approach to strategic business management, first published in the Harvard Business Review in 1992, organizations have sought to measure a […]

Lessons in Innovation

Posted on 23 March 2018 by

The other week, I decided to take some time out and attend the Chartered Association of Business School’s Executive Education symposium. Like most of us, I had lots to do, including arranging early morning […]

Confront Waste to Innovate!

Posted on 23 March 2018 by

It appears that innovation, while far from a new concept, is now the hotly sought after ‘ingredient’ that organisations are desperate to harness, adopt, nurture and grow. I have been […]

If You Aren’t Moving Forward Positively, You’re Moving Backward!

Posted on 23 March 2018 by

Entropy. “The inexorable tendency of the universe and any isolated system in it, to slide toward a state of increasing disorder.” I was first introduced to the word entropy after […]

Looking at Value from a Different Perspective – Lessons from a Little Russian Hipster Anti-café

Posted on 23 July 2014 by

A friend shared an interesting article with me the other day about a new type of café that has opened in London – “Ziferblat”. Ivan Mitin, an “entrepreneur” (I use […]

Using Big Data to Personalise Customer Experience

Posted on 23 July 2014 by

One of the best companies I know at handling a massive amount of data is Tesco. It is terrifying how much information they know about their customers, but it enables […]