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Sarah Lethbridge's Lean Blog

Latest posts

Back to Reality!

ProductivityService Improvement

Back to Reality!

Posted on 31 May 2022 by Sarah Lethbridge

There’s no doubt about it, we are definitely BACK in the physical world.  After moaning AT LENGTH about how much I’d had enough of working from home during the pandemic, […]

LeanOperationsService Improvement

Carrots, Sticks and Buckets of Time Tricks

Posted on 5 May 2022 by Sarah Lethbridge

One of the difficult jobs of any leader is to get people to do something differently or to get them to do what you need them to do.  If only […]

InnovationOperationsProductivityService Improvement

The Great Pandemic Pause

Posted on 4 April 2022 by Sarah Lethbridge

At the beginning of the pandemic I wrote a remarkably positive (particularly for me) blog about how I could see that necessity was triggering a miraculous transformation in services.  The […]

InnovationOrganisational cultureProductivity

Organisational Therapy

Posted on 28 February 2022 by Sarah Lethbridge

When it feels like the world is falling apart, I seek solace in television.  Not live ‘terrestrial’ television of course, because THE NEWS can pop up at anytime on that […]

 
Late Night Wordleing

Late Night Wordleing

Posted on 29 January 2022 by Sarah Lethbridge

Most nights I’d say I’m usually asleep by about 11.30pm, staying up, probably later than I should, to ensure that I enjoy those delicious few hours of grownup television and […]

Vaccine Lean

Vaccine Lean

Posted on 29 December 2021 by Sarah Lethbridge

I was absolutely delighted to receive my 3rd ‘booster’ vaccine a couple of weeks ago. Having been tremendously grateful for 2 x AstraZenecas, I have to confess that for my […]

Chief Letters of Complaint Officer

Chief Letters of Complaint Officer

Posted on 6 December 2021 by Sarah Lethbridge

There are few things that I appreciate more in life than writing a complaint letter. It’s not that I’m looking for opportunities to write them, not at all, it’s just […]

AMBAZING Accreditation!

AMBAZING Accreditation!

Posted on 7 November 2021 by Sarah Lethbridge

The Business School is so delighted to have achieved AMBA accreditation! It’s a globally renowned hallmark of quality that simply and clearly communicates the excellence of our MBA programmes. AMBA […]

My Big Lean Head

My Big Lean Head

Posted on 5 October 2021 by Sarah Lethbridge

I’ve written several blogs where I have been quite open and honest about my big lean head. To experience this phenomenon you might like to revisit ‘Urgh, serve pizza faster! […]

[Let us] Help [you] to Grow: Management

[Let us] Help [you] to Grow: Management

Posted on 5 September 2021 by Sarah Lethbridge

Guest post by Dr. Jane Lynch, Programme Director of Help to Grow In 2019, Welsh Government estimated there were 267,000 enterprises active in Wales with 95% of these registered as […]