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Hooray for Humanity!

Hooray for Humanity!

Posted on 4 December 2024 by

I kicked myself about how I ended my last, more lighthearted, “Angry Lemons” blog because I missed a really obvious loop back to why protecting the humanity of our expressions, […]

When will it all end …

When will it all end …

Posted on 30 July 2024 by

Last month I provided an in-depth analysis of my beautiful Taylor Swift concert experience but sadly this month, I’m compelled to write about the appalling news from Southport, where young […]

Be Honest About the Gas Tanks – Openness and Customer Visibility

Posted on 18 September 2018 by

There’s something magical about businesses which understand that if you prioritise customer experience, the customers will come. Obviously this is a very simplistic way to look at the intricacies of […]

Lean Management and Maternity!

Posted on 9 January 2015 by

In February this year I found out that I was pregnant. I gave birth to my baby in October, so it’s hard to talk about the challenges that I’ve faced […]