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The Shield of Shame

The Shield of Shame

Posted on 2 February 2025 by

The school one of my husband's children attends is very experienced at helping kids to feel more secure within educational settings. The environment they create is extremely student-centred and huge […]

Hooray for Humanity!

Hooray for Humanity!

Posted on 4 December 2024 by

I kicked myself about how I ended my last, more lighthearted, “Angry Lemons” blog because I missed a really obvious loop back to why protecting the humanity of our expressions, […]

When will it all end …

When will it all end …

Posted on 30 July 2024 by

Last month I provided an in-depth analysis of my beautiful Taylor Swift concert experience but sadly this month, I’m compelled to write about the appalling news from Southport, where young […]

Be Honest About the Gas Tanks – Openness and Customer Visibility

Posted on 18 September 2018 by

There’s something magical about businesses which understand that if you prioritise customer experience, the customers will come. Obviously this is a very simplistic way to look at the intricacies of […]

Lean Management and Maternity!

Posted on 9 January 2015 by

In February this year I found out that I was pregnant. I gave birth to my baby in October, so it’s hard to talk about the challenges that I’ve faced […]