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Lean

Working Smarter and Harder to Overcome Friction

Working Smarter and Harder to Overcome Friction

Posted on 12 February 2026 by

Ah the School year group Whatsapp.   It’s seen some things.  When not juggling lost jumpers and asking for photographs of the spelling list, it can also provide inspiration for a […]

Mesmerising Mnemonics

Mesmerising Mnemonics

Posted on 3 February 2026 by

You’ll be pleased to hear that I’ve cheered up a little since my last blog of bleakness.  One of the things that has brought me some comfort is a joyous […]

Recharging Batteries

Recharging Batteries

Posted on 27 December 2025 by

I’m writing this blog on the last day of work, just before a delicious two weeks of leave.  By the time you’ll be reading this my leave will be over […]

Marketing Magic

Marketing Magic

Posted on 26 November 2025 by

I often feel like I could have been in advertising.  I’ve never been glamorous enough to have been able to make it really, but the sparkle of a career á […]

What’s My Job Again?

What’s My Job Again?

Posted on 22 October 2025 by

Last month I talked about the “Call for Help” box within my Elements of Improvement model and this month I want to talk about a box which is giving me […]

The Reports Have Gone to Her Head

The Reports Have Gone to Her Head

Posted on 5 October 2025 by

The contribution to lean that I am most proud of is my (frankly brilliant) Elements of Improvement model which illustrates all of the key, core, improvement ideals that organisations need […]

Hankering for a Handbook

Hankering for a Handbook

Posted on 3 August 2025 by

Probably my love of company handbooks has something to do with the first ‘handbook’ I ever owned which helped me to navigate my responsibilities as a Brownie Guide (for a […]

Defensive Organising

Defensive Organising

Posted on 2 June 2025 by

When you care about Business School External Engagement you have to care about LinkedIn.  After the painful takeover of Twitter, the ruthless replacement of a cute, blue bird by the […]

Double Meanings

Double Meanings

Posted on 2 October 2024 by

There are lots of times when I’m teaching lean and I share a Japanese word, such as ‘Andon’ or ‘Kaizen’ or ‘Hoshin Kanri’, where I say what the word means […]

Ticketing Masterplans

Ticketing Masterplans

Posted on 4 September 2024 by

I’ve just got back from a lovely (hot) week in Cyprus, the only annoyance being a very frustrating morning trying (AND FAILING!) to secure Oasis tickets. I’m usually a pretty […]