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October 2025

What’s My Job Again?

What’s My Job Again?

Posted on 22 October 2025 by

Last month I talked about the “Call for Help” box within my Elements of Improvement model and this month I want to talk about a box which is giving me […]

The Reports Have Gone to Her Head

The Reports Have Gone to Her Head

Posted on 5 October 2025 by

The contribution to lean that I am most proud of is my (frankly brilliant) Elements of Improvement model which illustrates all of the key, core, improvement ideals that organisations need […]