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17 September 2020Sgwrs â’r Llyfrgell
Mae ‘Sgwrs â’r llyfrgell’ yn offeryn negeseua ar-lein sy’n galluogi defnyddwyr i gysylltu gydag aelod o staff yn un o lyfrgelloedd y Brifysgol ac i dderbyn ymateb chwim i’w cwestiynau.
https://intranet.cardiff.ac.uk/cy/students/applications/view/ask-a-librarian
Cymorth TG
Dylech roi gwybod am bob ymholiad brys drwy ffonio. Bydd ebyst sy’n cael eu derbyn ar ôl 17:00 yn cael eu nodi a fydd yr ymholiadau yn cael eu delio gyda nhw yn ystod y diwrnod gwaith canlynol.
https://intranet.cardiff.ac.uk/cy/students/it-support/it-service-desk
Cyfryngau Cymdeithasol
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Library Chat
Library Chat is an online instant messaging tool that enables users to connect with a member of staff in one of the University’s libraries, and to receive a speedy response to their questions.
https://intranet.cardiff.ac.uk/students/applications/view/ask-a-librarian
IT Support
All urgent queries should be raised with the IT Service Desk by telephone. Emails received after 17:00 will continue to be logged and will be dealt with the following working day.
https://intranet.cardiff.ac.uk/students/it-support/it-service-desk
Social Media
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