Our Student Intern, Victoria, tells us more about the health service available for staff and students at Cardiff University…
Did you know that there is a health surgery right next to the Students’ Union?
Park Place Surgery is a branch of Roath House Surgery (100 Penylan Road, Roath Park, Cardiff) but resides on our student high street at 47 Park Place! The Surgery is a collaboration between our Health team here at Student Support & Wellbeing, the Students’ Union and Vale University Health Board, who’ve worked together to bring health to the student doorstep.
No one likes the idea of becoming unwell, and becoming ill when you aren’t registered to a GP in Cardiff can cause unnecessary stress and disrupt your studies. Illness can sneak up out of nowhere, so it’s important to be registered in Cardiff in order to get the help you need as soon as possible.
Who is Park Place Surgery for?
Anyone in the catchment area can register with the surgery, but it is primarily aimed at the student population. A map of the catchment area is available at 47 Park Place.
What can it help me with?
If you are registered with the surgery, it can assist with general health, mental health and sexual health. The surgery also provide immunisations and travel-specific vaccinations. Advice on quitting smoking is also available.
The surgery is currently offering meningitis and flu jabs. A sexual health walk-in service is also available every Wednesday for sexual health screenings and contraceptive advice.
To access any of these services, you must be registered at the surgery.
How do I register?
Call into Park Place Surgery on 47 Park Place and collect the registration documents.
You will need proof of address, your NHS number, the name and address of your previous surgery, your past address whilst registered there and your staff or student card. If you are unsure of your NHS number or the name of your previous practice, contact the NHS Wales Business Service Centre on +44 (0)1495 332 000.
Opening times and other details
Park Place Surgery is open Monday to Friday between 12.30 – 3.30 pm and operates an appointment system, although new patients may call in between to collect registration documents. For any enquiries relating to advice or appointments please call in or telephone (029) 20870660 during opening hours; out of hours registered patients need to telephone (029) 20461100.
Please note: On 14 December 2016, the surgery will be open 11:30 – 1:30 pm due to a staff meeting. Normal hours will resume on 15 December 2016.
If you are outside the Park Place catchment area, it’s important that you still register with a doctor in Cardiff. You can search for a surgery here or contact the NHS Wales Business Service Centre on +44 (0)1495 332 000, who will allocate you a GP.
Contacting Counselling Health and Wellbeing
If you are struggling to improve your wellbeing, please know Cardiff University Support Services are here for you – there is no problem too big or too small and we would be happy to provide you with some support. We offer a range of flexible support options including:
- Counselling and Wellbeing Appointments
- Face to Face, Online or Telephone
- Wellbeing Walk-in: Drop-in Service running Monday to Friday
- Wellbeing Workshops
- Therapeutic Groups
- Wellbeing Champion Support
- Self-help resources
Bookable appointments are available via our online referral questionnaire. We also offer a Wellbeing Walk-In Service, Monday to Friday, 3pm to 3.45pm and Wednesday mornings, 9.30am to 10.15am, at the Student Support Centre at 50 Park Place. We also hold a walk-in service at our Student Support Centre in Cardigan House at the Heath, on Wednesday afternoons 3pm to 3.45pm.
Watch our video and see for yourself that we have friendly and approachable staff. Staff who are able to listen to you non-judgmentally, in a safe and confidential space.
If talking to a member of staff is something you are not sure about, why not chat to one of our Student Wellbeing Champions. They are trained student volunteers who can signpost you to support, offer you a peer ear and give you basic health and wellbeing advice. If you would like to see our Champions in action, check out their video.
If you are worried that you are experiencing physical symptoms that may be affecting your health, we strongly advise you to make a GP appointment to discuss this. If you do not already have a GP, please contact NHS Wales on 0845 46 47 or check out their website to view all of your GP options. The University also has its own GP Practice – Park Place Surgery for those in their catchment area.
Your feedback and help please
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Victoria, Student Intern.
Your Student Life, Supported.
The Student Support Centre has a range of services dedicated to helping students make the most of their time at University, including: Advice & Money, Careers & Employability, Counselling, Health & Wellbeing, Disability & Dyslexia and International Student Support.
For further details of services, events, opening times and more find us on the University Intranet.