SCONUL (the Society of College, National and University Libraries)
wants to understand better the requirements and expectations of students, researchers and staff for library use away from their ‘home’ institution – and how they are being or might be satisfied. So this survey is about identifying and providing the services people need.This survey is a key part of this work. It is open to any person currently involved in higher education in the UK or in Ireland, currently running until 16th December. The survey is being conducted for SCONUL by Sero Consulting. The survey is relevant to any HE library user even if you never used an access scheme. It covers your expectations as well as your experiences of actual visits
Your reasons for visiting another libraryThe resources, facilities, services and support you’d be hoping to accessSatisfaction factors that matter when visiting another libraryYour suggestions and recommendations
It should only take 5-6 minutes of your time and so it is set up to complete is one sitting – you cannot return without re-starting.
You are invited to provide your email address if you wish to be entered in to our prize draw – your chance to win one of SIX £30 Amazon vouchers drawn at random. To ensure your privacy, and in line with the principles of the Data Protection Act, the survey data will be stored securely by Sero Consulting Ltd and will not be disclosed in any way that can be traced to you as an individual.