Health and Wellbeing, Student Stories

Why you should Chat to a Champion

Hannah, one of our Student Wellbeing Champions, talks about Online Peer Support and the new Chat to a Champion service.

The Chat to a Champion online drop-in launched last term! It’s a great way for us Wellbeing Champions to offer peer support to students over the internet.

What I think is so great about it is that students who feel too nervous to seek support face-to-face, are able to get some support and advice through Blackboard IM.

Students can be anywhere they feel comfortable, even their own bedroom, and chat to a fellow student about anything that may be bothering them.

As Wellbeing Champions, we have been trained in providing advice on topics such as sleep, diet and exercise, anxiety, low mood/depression and improving your overall wellbeing.

We have been trained in confidentiality and signposting, which means we will not pass on what you have disclosed to us except in very rare circumstances and that we are able to refer you to a therapist if we think your problem is too serious for us to deal with alone and we feel that you may benefit from some extra support.

If you are struggling or want advice on anything, please don’t hesitate to get in contact with us!

The service begins again on Wednesday 31 January, 13:30-14:30 and will continue every Wednesday during term-time.

Find out more about chat to a champion on the Intranet


Installing Blackboard IM is very simple and quick!

On a university computer…

It has been downloaded and installed on all university computers, so if you wish to use it on these then you simply need to create a Blackboard IM account.

Once you have created your account, whenever you log into a university PC you just need to go to:

Start menu -> All Programmes -> Cardiff Apps -> Collaboration -> Blackboard IM

Currently, wellbeing champions are available on Wednesdays from 13:30-14:30, so just log into Blackboard IM at this time, click on the tab ‘School’ and then enter the ‘Chat to a Champion’ room where you will be greeted by a Wellbeing Champion and can begin your conversation.


On a personal computer…

Or, if you would prefer to, you are able to download it onto your personal computer to use. To do this, you would need to create a Blackboard IM account, and then follow the instructions here.


Who are the Wellbeing Champions?

Wellbeing Champions and Postgraduate Peer Supporters are students who support other students to look after their wellbeing. They offer knowledge, experience, and social or practical help to fellow students, promoting the importance of self-care, providing information and signposting on a range of wellbeing-related issues and taking part in promotion activities across campus.

Find out more about the Wellbeing Champions


See what the Wellbeing Champions are all about

Further Support

If you are finding things difficult at the moment and you would like further support, please know that the Cardiff University Support Services are here for you – there is no problem too big or too small, and we offer a range of flexible support options including:

Watch our video to meet our friendly and approachable staff, who will listen to you non-judgmentally, in a safe and confidential space.

If you are worried that you are experiencing physical symptoms that may be affecting your health, we strongly advise you to make a GP appointment to discuss this. If you do not already have a GP, please contact NHS Wales on 0845 46 47 or check out their website to view all of your GP options.


Your feedback and help please

Have you found this blog post useful?  Please help us by commenting in the comments bar below, and if there is anything further you’d like to know ask your questions there too.

We’d also be grateful if you can share this information by re-tweeting or sharing with your fellow students who may find this useful – you can do this by using the share buttons or via twitter and Facebook.


Best wishes,

Hannah, Wellbeing Champion.

Your Student Life Supported.

The Student Support Centre has a range of services dedicated to helping students make the most of their time at University, including: Advice and MoneyCareers and EmployabilityCounselling, Health and WellbeingDisability and Dyslexia and International Student Support.

The Student Support Centres are located at 50 Park Place, Cathays Campus and Cardigan House, Heath Park Campus.

For further details of services, events, opening times and more find us on the University Intranet.


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