Our Student Intern, Kate, tells us more about what resides behind the colourful door of 50 Park Place…
Most students will have walked past these doors on a daily basis, but how many actually know what the Student Support Centre has to offer them? We’d like all students to be aware of the centre and that they are welcome to drop-in or contact the team should they need them at any stage during their time at university.
Enquiry Point Advisers are your first point of contact
When you first arrive at 50 Park Place check-in at the Enquiry Point where one of the Advisors will offer initial assistance and signpost you to the most appropriate team to help you.
Here to help you with student life advice when things don’t go to plan
So you’ve moved out of home into university and you get your student loan through, then realise you have to be an adult and pay for food, accommodation, bills, social life, transport, gym membership, Netflix; as well as everything else that comes with living independently like house hunting, negotiating housework and much more besides. It’s a lot isn’t it? Well rest assured that the Advice and Money team are available to provide students with a variety of advice, services and support relating to:
- Student funding, money management and emergency funds
- Bursaries and scholarships
- Housing, including dealing with Agents and housemates
- Academic issues, extenuating circumstances, interruption of study and withdrawing from university.
Watch the Advice and Money team video
More videos including: getting your bond back, money saving tips, moving in tips, completing your declaration form, working part time, budgeting and more are available at studentlifecu on Youtube.
Contact Advice and Money: Email: email@example.com Tel: +44 (0)29 2087 4844.
Here to help you through the trickier times of university when you need that extra helping hand or someone to talk to
The transition to university and student life can bring many challenges and it’s not uncommon for students to experience a range of emotions and conditions and to find themselves in situations that may be uncommon or overwhelming.
The Counselling, Health and Wellbeing team actively encourage students to live an active and healthy life whilst at university and are on hand to support you throughout your time here should you experience:
- Anxiety, stress and depression
- Homesickness and loneliness
- Eating disorders
- Relationship issues
- Self harm
- Compulsive and addictive behaviour
Don’t hesitate to contact Counselling, Health and Wellbeing if you or a friend are experiencing difficulties or are in crisis. You can access support via:
- Face-to-face appointments
- Online appointments
- Drop-in services
- Workshops, groups and courses
- Self help resources
- Peer to peer support – Student Wellbeing Champions
- Urgent advice in times of crisis.
Watch the Counselling, Health and Wellbeing team video
More videos including Freshers’ support, relaxation techniques and social anxiety are available at studentlifecu on Youtube.
Contact Counselling, Health and Wellbeing: Email: firstname.lastname@example.org Tel:+44 (0)29 2087 4966.
Here to support disabled students, including students with specific learning difficulties and mental health conditions
If you have a sensory or physical impairment, mental health condition, long-term health condition, dyslexia, other specific learning difficulty or are on the autism spectrum, I strongly advise you to get in touch with the Disability and Dyslexia team. The team work with students and staff across the university to coordinate support and provide specialist services to help assist you throughout your university life, and which can make a huge difference to your university experience as highlighted in the video below.
Services and support include:
- Confidential advice, guidance and information tailored to students individual needs
- Assistance with identifying student’s support needs and the reasonable adjustments required
- Advice on students eligibility and applications for the Disabled Students’ Allowance (DSA)
- Access to Needs Assessments for the DSA to determine students personal study support and technology requirements
- Liaison with Academic Schools and other departments to advise and implement reasonable adjustments for you
- Support Workers to assist students e.g. orientation, note takers, and library assistance
- Study skills support to help students with their studies
- Mentoring services for students who have mental health difficulties or are on the autism spectrum
It’s best to make contact with the team who can work with you to provide advice and assistance relevant to your individual needs – the sooner you make contact the better!
Watch the Disability and Dyslexia team’s latest video
More videos are available at studentlifecu on Youtube.
Where is 50 Park Place?
This video shows how easy it is to find the Student Support Centre at 50 Park Place when walking from Main Building.
50 Park Place can be found at number 31 on the map above. Next to Cathays train station and the Students’ Union.
If you have any questions about the services that 50 Park Place could offer you then drop in and chat to an advisor at the enquiry point of the ground floor. They will be happy to help out a student in need and point you in the right direction!
There is even more support available to you:
- Here for you throughout your student life! Found out how Student Support can help you
- All are Welcome! Why students should call into 51a Park Place
- Come in! Student Support at Cardigan House
- How the International Student Support team can help you
- Park Place Surgery.
Your feedback and help please
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Kate, Student Intern.
The Student Support Centre has a range of services dedicated to helping students make the most of their time at University, including: Advice and Money, Careers and Employability, Counselling, Health and Wellbeing, Disability and Dyslexia and International Student Support. The Student Support Centres are located at 50 Park Place, Cathays Campus and Cardigan House, Heath Park Campus.
For further details of services, events, opening times and more find us on the University Intranet.