Tag Archives: feedback

You said we did …feedback is back

you said we did

We are always interested in your views and anything you think we can do to improve our service and library- so please do tell us if you think of something. You will find our latest actions written up in the social learning space.

One of the issues raised was the lack of a noticeboard. We can display your items in the library on the plasma screens around the library- we’ll just need a jpeg / pdf or powerpoint image of the item you want to put up. You can either ask at the desk or email your image to healthlibrary@cf.ac.uk

If you have anything else you would like to feedback on – please let us know.

Our customer care promise to you at Information Services

Take a moment to visit our new webpage so you can see an overview of our Customer Care policy and the Service Standards  we are committing to here at Information Services.

www.cardiff.ac.uk/insrv/aboutus/customercare

You will also find a space where you can give us feedback on how you think we are doing or take a look at the actions we’ve taken on feedback you have already given us.

 

 

Talking Wall – New Library Feedback

We’ve been running the talking wall in the social learning space of the library for the last few weeks, this is now drawing to a close in the next couple of days, so be sure to give us your comments if you have more.
You’ll notice we have put up a You said …we did… area and we have been addressing your items there. Keep a watch on @cuhealthlibrary twitter account for more details.